FAQS

  • We handpick a range of hotels along the journey and you can expect the comfort of centrally located 5-star hotels, including renowned brands like Four Season, Ritz Carlton, Hilton, Marriott, Banyan Tree, Intercontinental, and more. Your accommodation is carefully curated as we also add design hotels to provide a unique and special local touch for a refined travel experience.

  • Breakfast is included at all hotels throughout the journeys, ensuring a perfect start to each day. While most lunches and dinners are at your leisure, you’ll have the freedom to explore local culinary delights on your own or with fellow travelers. To enhance your experience, we provide a curated list of exceptional dining options in each destination, and our Concierge is available to assist with dinner reservations before your arrival.

  • Experience the utmost comfort as most flights are in business class, ensuring a seamless and luxurious journey. For shorter flights, typically under three hours, premium economy or the finest available economy seating is carefully selected to maintain your elevated travel experience.

  • For those who desire the pinnacle of luxury and comfort, first-class upgrades are available on select flights, offering an elevated travel experience. Indulge in the finest amenities, from spacious seating to impeccable service, designed to make your journey as extraordinary as your destinations. Our team of travel experts will be delighted to assist you in securing first-class upgrades, subject to availability, ensuring your journey is nothing short of perfection.

  • Your journey is as unique as your desires, and customization is at the heart of our philosophy. Whether it’s private tours, extended stays, or tailored experiences, our dedicated team will work with you to craft a journey that reflects your personal preferences. From selecting exclusive activities to curating unforgettable moments, every detail can be adjusted to create a truly bespoke adventure. Let us transform your vision into a one-of-a-kind travel experience.

  • Every detail of your journey is thoughtfully curated to ensure an experience of unparalleled luxury and ease. From business-class flights to exquisite accommodations at the world’s finest hotels, we’ve included everything you need for a seamless adventure. Enjoy exclusive sightseeing tours, daily breakfasts, and assistance with dinner reservations at premier restaurants. Our expert Concierge will handle all logistics, from luggage management to personalized itineraries, allowing you to fully immerse yourself in the wonders of each destination. Indulge in a journey where every element is designed to exceed your expectations.

  • Your journey excludes airfare to and from your home city, as well as passport and visa fees. Personal expenses such as laundry, telephone charges, and optional activities like golf fees, spa treatments, private cars and drivers, or customized private tours are not included. While we strive to cover every detail, these optional enhancements are tailored to your personal preferences.

  • Booking your journey is simple and secure. To reserve your spot, a deposit of 25% is required upfront, with the remaining balance charged 90 days before your departure date. We accept all major credit and debit cards, including Visa, Mastercard, and American Express, ensuring a seamless payment process.

    For added flexibility, we also offer the option to pay via bank transfer. If you have any questions or need assistance, our dedicated customer service team is here to guide you through every step of the process, ensuring your booking experience is as effortless as your journey will be.

  • Yes, solo travelers will be required to pay a single supplement to enjoy the exclusivity and comfort of a private room throughout the journey. This ensures that your experience is both luxurious and tailored to your personal preferences. If you have any questions or require further details, our dedicated team is delighted to assist.

  • Booking a journey for your group is effortless with our seamless online process. Simply visit our website, navigate to the booking page, select your preferred tour, and follow the steps to finalize your reservation. For groups of three, you may choose a luxurious suite to share or opt for separate rooms, with a single supplement applicable for the additional room. If you would like to upgrade to a suite or explore other luxury accommodation options, please contact us directly to make the necessary arrangements. If separate rooms are preferred for your group, the booking process will require two individual reservations, with the third person incurring a single supplement. To ensure a smooth experience, kindly make a note during the booking process that you are traveling together or reach out to our team for personalized assistance.

  • Yes, you are welcome to extend your stay at your destination either before the trip begins or after it concludes. Simply send us an inquiry, and our dedicated team will assist in tailoring your travel plans to include additional accommodations or experiences that complement your journey. Let us know your preferences, and we’ll ensure your extended stay is as seamless and luxurious as the rest of your adventure.

  • Booking optional sightseeing tours is effortless. Simply send us an inquiry, and we will provide a curated selection of exclusive tour options tailored to your interests. From private guides to bespoke experiences, we’ll ensure your additional adventures are seamlessly arranged and elevate your journey with unforgettable moments.

  • You will receive your comprehensive travel documents 30 days before departure. These materials will include detailed itineraries, essential information, and helpful tips to ensure a seamless and luxurious journey. Should you have any questions in the meantime, our dedicated team is always here to assist.

  • Each guest is entitled to bring one cabin bag and one checked bag for the hold on all flights. For your convenience and comfort, our team will provide detailed packing guidelines to ensure your luggage meets the requirements of the journey. Should you need additional baggage arrangements, please contact us, and we will be happy to assist.

  • Yes, travel insurance is mandatory and must cover the entire duration of your journey. We recommend Cavlary by Redpoint Travel Protection for comprehensive coverage tailored to your needs. Visit Cavalry Travel Insurance to explore their plans.

    Your policy should include coverage for trip cancellation/interruption, baggage loss, emergency dental, and other unexpected events. For added flexibility, we also advise opting for "Cancel For Any Reason" (CFAR) coverage, which allows you to recover up to 75% of your trip cost. Safeguard your journey with confidence and peace of mind.

  • There are no specific age limitations for our journeys, making them suitable for travelers of all generations. However, guests under 18 years of age must be accompanied by a parent or legal guardian to ensure their safety and compliance with travel guidelines.

  • We understand that plans may change; however, cancellations are subject to the following policy:

    • 91 days prior to departure or more: A cancellation fee of $500 applies.

    • 90–61 days prior to departure: 50% of the program price will be charged.

    • 60 days prior to departure or less: 100% of the program price will be charged.

    For further assistance or clarification, please feel free to contact us directly.

  • Passports and Visas

    All guests are required to have valid passports to participate in this program. Your passport must remain valid for at least six months beyond the end date of your expedition. If visas are necessary for your journey, it is your responsibility to complete the visa forms and cover the application costs. Please apply to appropriate consulates and embassies in advance to ensure your visas are processed on time.